Choosing the right lawyer is crucial, and we understand that you might come across a few complaints online. However, we want to assure you that looking at the overall picture is essential for a better understanding.
Our Impressive Track Record:
At The McShane Firm, we take pride in the numerous positive reviews from satisfied clients who appreciate our assistance in criminal cases, DUIs, and personal injuries. Our success stories showcase our commitment to providing excellent legal services.
Addressing Concerns:
Just like in any field, not every experience is perfect. In the legal world, outcomes vary, and some clients may express concerns. We recognize this and actively work towards learning from feedback and improving our services.
Reasons for Complaints:
Legal matters can be complex, and not every case has a favorable outcome. Clients may voice dissatisfaction when faced with challenging situations. It’s crucial to understand that we are continuously striving to offer the best assistance, even in tough circumstances.
Balancing Perspectives:
While there may be a few complaints, the majority of our clients appreciate our dedication, transparent communication, and effective handling of difficult cases. It’s important to consider the broader spectrum of experiences.
As you explore reviews, focus on the wealth of success stories that reflect our commitment to excellence. Legal situations can be intricate, and The McShane Firm is here to guide you through with care and expertise. Choose a team that cares, works diligently, and has a multitude of satisfied clients.
Our Clients are entitled to a Bill of Rights which states:
- Our clients have the right to expect, we will be proactive in communication. You will hear it from us first. We will return all phone calls, texts and emails promptly.
- Our clients have the right to expect plain speaking, straight shooting. No B. S.
- Our clients have the right to expect us to do it right the first time, every time.
- Our clients have the right to expect us to be on time and professionally prepared for all court appearances, and all meetings.
- Our clients have the right to expect that they will be fully informed at all times.
This is our promise to you. Call today to get us on your side: (717) 657-3900.
