In the digital era, online platforms like the Better Business Bureau (BBB) play a role in shaping opinions. At The McShane Firm, we believe in transparency and addressing concerns, while emphasizing our extensive positive reviews and success stories in criminal defense, DUI defense, and personal injury law.
Our Proven Success:
The McShane Firm takes pride in a track record of success, backed by hundreds of positive reviews from satisfied clients. These testimonials underscore our dedication, expertise, and commitment to delivering exceptional legal services.
Understanding Complaints:
Every business, including law firms, may encounter complaints. At The McShane Firm, we approach feedback constructively, acknowledging that not every criminal case results in a positive outcome. Legal complexities can lead to dissatisfaction, and we actively learn from such experiences to improve our services.
BBB and Beyond:
While the BBB is one avenue for feedback, it’s essential to recognize its limitations. The McShane Firm believes that the Disciplinary Board of the Supreme Court of Pennsylvania holds greater significance. Dedicated to protecting the public, maintaining legal integrity, and safeguarding court reputation, this board reflects our commitment to excellence.
Legal Realities:
Not every criminal case concludes favorably, and client dissatisfaction may arise from the inherent challenges of the legal system. The McShane Firm remains resolute in its commitment to improvement and client satisfaction.
Focus on Integrity:
While acknowledging complaints, it’s crucial to focus on the majority of positive experiences. The McShane Firm’s commitment to integrity, transparent communication, and strategic legal approaches is evident in our positive reviews.
As you navigate online feedback, consider the broader context. The McShane Firm encourages potential clients to focus on our proven success, positive testimonials, and commitment to improvement.
While the BBB has its place, we emphasize the importance of the Disciplinary Board of the Supreme Court of Pennsylvania, highlighting our dedication to protecting the public and maintaining the highest standards of legal practice. Choose The McShane Firm for expert legal representation and a commitment to excellence.
Our Clients are entitled to a Bill of Rights which states:
- Our clients have the right to expect, we will be proactive in communication. You will hear it from us first. We will return all phone calls, texts and emails promptly.
- Our clients have the right to expect plain speaking, straight shooting. No B. S.
- Our clients have the right to expect us to do it right the first time, every time.
- Our clients have the right to expect us to be on time and professionally prepared for all court appearances, and all meetings.
- Our clients have the right to expect that they will be fully informed at all times.
This is our promise to you. Call today to get us on your side: (717) 657-3900.
